Turning data into measurable cost and performance advantage.
Driving cost efficiency and value for money remains a priority. Independent benchmarking is a proven way to test whether your FM services—and the model that delivers them—are performing at the right cost and quality versus the market and your peers.
Our FM benchmarking service gives you an evidence led, external view of how your current arrangements stack up by cost, quality, and operating model so you can target improvements with confidence and negotiate from a position of strength. We combine structured data collection, targeted site engagement, and desk based analysis against our proprietary evidence base to produce a clear, executive ready view of “where you are” and “what to do next.”
Our typical approach is phased and pragmatic, minimising disruption while maximising insight. It starts with scoping and data gathering, moves through analysis and market comparison, and culminates in options and recommendations you can act on immediately.
As part of our FM Benchmarking & Value Testing service, we deliver a concise suite of outputs designed to inform decisions and unlock savings without compromising service:
● Comparative Benchmark & KPI Dashboard:
A side-by-side view of your costs, service levels, and productivity against relevant peer groups, normalised for scope, geography, and risk profile.
● “ShouldBe” Cost Model & Pricing Envelope:
A robust model showing what your services should cost in today’s market - used to support renegotiation, contract reset, or future sourcing.
● Options Appraisal: Rescope, Renegotiate, or Reprocure:
Clear pathways with quantified benefits, risk considerations, and implementation implications to help you choose the right route.
● Opportunities & Savings Roadmap:
Prioritised initiatives (no regret changes through to structural shifts) mapped to benefit, effort, and timeframe - ready for mobilisation.
● Operating Model & Service Level Alignment:
Recommendations on IFM vs. disaggregated models, scope resets, SLA/KPI rightsizing, and performance governance to sustain gains.
● Market Insight: Brief
A concise summary of what the market is doing now - pricing trends, delivery models, and innovations - grounded in outturn data from our benchmarking data vault
● Stakeholder Voice & Change Considerations:
Insight from interviews and workshops capturing what customers value, pain points, and readiness for change - so improvements land well.
● Data Quality & Reporting Recommendations:
Practical fixes to strengthen MI, automate refresh, and sustain benchmarking year-on-year.
Let us know if you think we would be a good fit.